1. Ownership and Responsibility
The Spectrum TV-supplied hardware is still our property. You are in charge of the upkeep and care of this equipment while you are a subscriber to our services. Charges may be made for any losses or damages.
2. Returning Equipment
If you wish to stop receiving Spectrum TV, you must return our equipment within a predetermined time period, usually within 30 days. Equipment that is not returned may incur non-return fines.
3. Return Process
Please get in touch with our customer service staff to start the return procedure. To return the equipment, they will walk you through each step.
4. Cancellation Process
Please get in touch with our customer service department if you want to discontinue your Spectrum TV subscription. They'll help you through the cancelling procedure. If you are still bound by your contract, there can be early termination fees depending on its terms.
5. Prorated Charges
Your final bill will be calculated after cancellation based on the date of cancellation. This means that you will only be billed for the time that you used our services during the month.
6. Refund Eligibility
Our services normally do not qualify for refunds. Refunds, however, might be taken into account in some situations. To discuss your unique circumstance, kindly get in touch with customer service.
Please don't hesitate to contact our customer support staff if you have any questions or issues about our return policy, the process for returning equipment, or the cancellation process.
Updates to this Policy
To reflect changes in our services or legislative requirements, we might alter this return policy. For updates, kindly check this page occasionally.
Thank You for Choosing Spectrum TV
We appreciate your business and are available to help you return or cancel your Spectrum TV subscription. We appreciate you choose us to give your in-home entertainment.
A108 Adam Street, New York, NY 535022
+1 (585) 902 0168